Frequently Asked Questions
Everything you need to know about your American Express fashion experience.
What shipping options are available for my order?
We offer standard, express, and overnight shipping across the United States. Orders over $150 qualify for complimentary standard shipping.
How do I process a return or exchange?
You can return unworn items with original tags within 30 days of purchase. Simply visit our online portal to generate a prepaid return shipping label.
Which payment methods do you accept?
We accept all major credit cards, including American Express, Visa, and Mastercard, as well as digital wallets like Apple Pay and PayPal.
How can I track my package once it has shipped?
Once your order leaves our warehouse, you will receive an email confirmation containing a unique tracking number and a link to the carrier's website.
Are your clothing sizes true to standard US measurements?
Yes, our collections follow standard US sizing. We provide a detailed size guide on each product page to help you find the perfect fit.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination and customs processing.